Salesforce training is, without a doubt, one of the world’s most advanced CRM solutions. The Salesforce software helps organizations track all of their customer information and interactions in one place. The software features lead management, marketing automation, sales data, partner management, and more.
Salesforce created the Nonprofit Success Pack specifically for nonprofits, with the intention of allowing nonprofits to focus on their impact instead of spending a lot of their time collecting and crunching data. Over 30,000 nonprofits around the world use Salesforce – from small human services organizations working in a single community to large multinational NGOs and foundations.
The Nonprofit Success Pack features a flexible, open data architecture and pre-built constituent and donor management components.
These are the average benefits reported by their customers in their annual “Voice of the Customer” Survey:
- 89% of Salesforce.org customers say Salesforce online training has helped improve their ability to achieve their mission
- +49% faster response to constituents
- +24% donor retention
- -32% service and support costs
- -17% cost per dollar raised
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